The Diagnostic

Find out exactly where to start.

Two hours in your business, and a plan you could implement without me if you choose.

A$950 Credited in full against your Install.
The plan is yours either way.

30 minutes, free. I'll tell you straight if I can help. If I can't, I'll tell you who can.

  1. StocktakeThe StocktakeEverything you run, in one place
  2. TeardownThe TeardownHow the work really gets done
  3. MapThe Opportunity MapWhere to start, and in what order

Sound familiar?

  • Everything still goes through you
  • You've spent money on tech and can't say what it did
  • You know you're behind, and you don't know where to start
  • The same information is typed into three or four systems by hand
  • You're paying for tools that do each other's jobs
  • You or the team quietly went back to the old way

What you get.

  • A written plan, presented to you, and yours to keep
  • Every opportunity ranked: what to fix first, and why
  • Versions of each fix: the simplest thing that works, and the works
  • What it would take to do each one yourself
  • My honest recommendation, in plain words
  • A follow-up call to agree your next step

What you walk away with.

The plan is yours either way. Build it with me, build it yourself, or hand it to someone else.

  • You know exactly where to start, and why there
  • You can see where the time and money go, in your words and your team's
  • You get an honest answer on what's worth doing now, and what can wait

What owners say.

"What came out of it was complete clarity. I understood my business, my offers, and exactly what I needed to build next."

Maciej Karnecki, Fire Systems Designer

"Work I had planned from January through to July was completed in two months, not because I worked more, but because I finally had a system that removed the bottlenecks."

Sauming Ho, General Manager, Porters House & Porters Invest

Diagnostic

Electrical and solar installer

One customer was being typed into as many as six systems, and they were paying for an AI on six seats that nobody used. The plan starts with what they already own.

The risk is mine, not yours.

Credited in full
If you go ahead with an Install, the whole A$950 comes off it.
Yours either way
If you don't, the plan is still yours. Build it yourself, or hand it to someone else.
Nothing held back
Nothing is left out of the plan to make you buy the build.
Straight answers
If a Diagnostic isn't the right next step for you, I'll tell you on the Bottleneck Call.

Who it's for.

  • Owner-led businesses with 1 to 15 staff, from trades and builders to professional services, coaches and consultants
  • Owners who are still the answer to most questions
  • Owners who want a plan before they spend on a build

Who it isn't for.

  • Anyone after a chatbot bolted onto the website
  • Businesses that can't spare their team for two hours
  • Large organisations with their own IT department

How it starts.

  1. Book a Bottleneck Call30 minutes, free. Pick a time that suits you.
  2. We talk it throughWhere things are stuck, and whether a Diagnostic is the right next step. If it isn't, I'll tell you.
  3. Your DiagnosticWe agree the dates, and I come to you.

Questions owners ask.

Is this a sales pitch in disguise?

No. The plan stands on its own, and nothing is held back to make you buy the build. If you never speak to me again, your own people can still work from it.

Will my team speak freely?

Yes. Everyone gets their own time with me, and that's usually where the real answers come from.

What if we're not ready for AI?

Then the plan says so, and tells you what would need to change first. That's worth knowing before you spend anything on a build.

What happens to what we tell you?

It's used to write your plan and nothing else. I work in Claude, on a paid plan that doesn't train on your data. Ask, and I delete my working copies when we're done. The details are in the privacy policy.

Book a Bottleneck Call.

Thirty minutes on Zoom, free. Bring the thing that keeps landing back on your desk. You'll leave knowing the one or two things costing you the most, and whether a Diagnostic is the right next step.

On the call

  • I ask, you talk. Where does the work still run through you?
  • We pin down the one or two things that matter most.
  • You get a straight answer. If a Diagnostic fits, I'll show you how it works. If it doesn't, I'll say so and point you somewhere better.
  1. Bottleneck Check5 minutes
  2. Bottleneck Call30 minutes, freeYou are here
  3. The DiagnosticA$950, credited to your Install

Not ready to talk?

Take the Bottleneck Check. Five minutes, on your own time. It shows where the business leans on you most. Book a call afterwards if it's useful.

Take the Bottleneck Check

Pick a time below. After that there are a few short questions. I read every answer before we talk, so we spend the 30 minutes on your business, not on background.

Then check your inbox. You'll get an email straight away. Reply "yes" and pop it in your calendar, so I know it landed. If something comes up, there's a link to move it.