First, everything your business knows goes into one place. Then I build what it needs on top: automations, assistants, dashboards, even your website. So the work keeps moving the week you're not there.
5 minutes, free. See where your business depends on you most.
For owners of businesses with 1 to 15 staff. Your results come straight away.
None of that is a failing. It's what happens when a business outgrows one head.
A business you can't leave is a job.
Done.
Where will you put the time back?
Example figures. Your Diagnostic measures your real numbers.Everything starts with the foundation. What we build on top is decided by what your Diagnostic finds.
Your tools talking to each other. Type the customer in once, and every system gets it.
Quotes, tenders and replies drafted in your words. You read it, you send it.
The business at a glance: what's slipping, who owes you, what's crept up.
Built to sound like you, and to bring in the right people.
If your Diagnostic proves it's worth building, we build it.
One shared direction. How each of you thinks and writes. Every fact about what you sell. Your team pulls the same way, and every tool above reads from it, so nothing gets answered twice or differently.
Two parts. The Diagnostic finds what's worth fixing. The Install builds it, then hands it to your people.
The Diagnostic
Your desk, about an hour
A clear picture of every tool you pay for, and what each one is really doing for you.
In your business, two hours
Time with the people who do the work, so the plan reflects what really happens, not the official version.
A written plan, presented to you
A written plan of what to fix first, and why. Yours to keep, whatever you decide.
Two weeks, at your table
The foundation: how you think, how you write and where the business is going, in one place, so everyone pulls the same way.
Signed off by you before the next stage starts, or is paid for.
Four to six weeks, with a call every week
What your Diagnostic called for, built on that foundation: assistants, dashboards, connected tools, and your website if it needs one.
Signed off by you before the next stage starts, or is paid for.
One week, then a review at 90 days
Your people trained to run it themselves. Anything that needs fixing at 90 days is fixed at no charge.
The last payment only once you've signed it off.
Two hours in your business, and a plan you could implement without me if you choose.
A$950
Credited in full against your Install.
30 minutes, free. I'll ask you a bunch of questions to work out if the Diagnostic is right for you.
Your expertise, installed as a system your own people run.
From A$8,500
Most land between A$12,000 and A$25,000.
The Sign-Off Guarantee
A first payment starts the work. Each next stage is paid only after you've signed off the last one.Four equal payments. The first starts the work, and you get it back in full if I haven't started. If a stage isn't right, I fix it free, twice. If it still isn't, you can stop and owe nothing more.
"There is integrity in you and there's honour." Ron, co-owner, Masswood
Keeping it current afterwards is optional, from A$750 a month. All prices in Australian dollars, GST exclusive.
"Work I had planned from January through to July was completed in two months, not because I worked more, but because I finally had a system that removed the bottlenecks."
"What came out of it was complete clarity. I understood my business, my offers, and exactly what I needed to build next."
"This isn't just about building an AI agent. The process has actually helped business planning here, in a way we haven't done before."
"I feel really pumped that we've finally done this foundational work, and that we actually have a clear direction."
In build
The four owners now share one direction and one list of what the business won't take on. Next: assistants that draft tenders and spec packs, and a sorter that checks an enquiry before it pulls the owner away from work on the factory floor.
Diagnostic
One customer was being typed into as many as six systems, and they were paying for an AI on six seats that nobody used. The plan starts with what they already own.
Know an owner who's still the answer to every question? Send them this page.
For over twenty years I've been in small business, and been lucky enough to work with people preparing for incredible challenges.
I've run small businesses my whole working life, in both bricks and mortar and digital settings, and I've been the bottleneck in my own. Now I build the systems that get owners out of that seat.
I co-host the AI Business Flywheel podcast, a podcast about exactly that.
A little, at the start. The Teardown takes two hours of their time, and the Alignment is the part that needs you most. After that, the work comes off you. That's the point.
No. The plan is yours either way, including what each fix would take to do yourself.
Then you don't pay for the next stage. That's the Sign-Off Guarantee: a first payment starts the work, and each next stage is paid only after you've signed off the last one. So you're never up for the whole cost at once.
I'm platform agnostic. We use what's best for you. Sometimes that's what you already run, and sometimes it's something better. The Opportunity Map lays out the options and why. For my own work on your business, I use Claude, on a paid plan that doesn't train on your data. And you own everything we build, outright.
You'll see exactly what's stored where before anything is built. Accounts are set up in your name, under your control. Ask, and I delete my working copies. And you own the result outright. The details are in the privacy policy.
More than that. That's what the Alignment is for. It won't just sound like you: your AI will think like you and decide like you, because it works from how you think, how you write and what the business is for. And nothing goes to a client without a person checking it.
We review it at 90 days and fix anything that needs fixing, at no charge. Keeping it current after that is optional, from A$750 a month.
The Bottleneck Check shows where your business depends on you most. Free, and your results come straight away.
Take the Bottleneck CheckIf one area stands out, the next step is a Bottleneck Call. Thirty minutes, free. I'll ask you a bunch of questions to work out if the Diagnostic is right for you.